The fine print
Shipping & Returns
Because every piece is handmade and personalized, a few things work a little differently here. Here's everything you need to know before you order.
Pre-order & processing
All products are made to order. Please allow the mentioned processing time before dispatch.
Shipping
PAN India shipping available. Your order is dispatched once it has been crafted; delivery timelines depend on your location.
Payment
Secure online payment. No payment is collected upfront — we'll contact you for confirmation and further proceedings.
Returns & replacement
Personalized and handmade products are non-returnable and non-refundable, unless you receive a damaged or incorrect item.
Received a damaged or incorrect item? Please reach out via Contact within 48 hours of delivery with your order reference and a photo, and we'll make it right.